IT Services - Student Services Offered
Computer Labs, Clusters, and Sign-outs
Three computer labs are available to all students in room 126, room 225 and the library. Computer clusters are available in the various locations and res. halls around campus. The computer labs are staffed by Information Services Desk support staff between when open. Residence hall computer clusters are available 24 hours a day and 7 days a week for residents only. The library has several Windows and Mac computers available for sign-out.
Computer Accounts
Each student receives a Windows/Network computer account ID (username) and password giving them e-mail, individual storage space, and a web address on our server, a Moodle computer account for online classes, an MSDNAA account for course-related Microsoft software downloads, and a Google Apps account for e-portfolios.
Internet Access
Each student may access the Internet from any device registered on the Thomas College network.
Off-Campus Access
Students may access the Thomas College network from off-campus through one of the following methods:
Web-based services
Remote Desktop
Off campus network services include access to the Intranet, InfoNet, e-mail, Moodle, networked printers, and personal network drives.
Faxing
Faxes may also be sent out from our front desk for a nominal fee. Each student may obtain a free or low cost fax to email service though an outside company. We recommend the eFax system. These services allow you to receive faxes from anyone in your email mailbox.
Residence Hall Room Network
Wireless (802.11a/b/g/n) and wired computer network connections are available in all residence hall rooms. This service allows students to connect to the campus network and the Internet. Connection speeds are switched 10/100 Mbps to the campus fiber optic network (1Gbps) and up to 100Mbs speeds to the Internet and Internet2.
All students will receive network connections as part of their residential technology fee. A one-time purchase of a 10/100 ethernet network card and a network (CAT 5 or higher) cable may be needed for wired connections. These cards and cables may be purchased in the Thomas College bookstore or any computer supplies store. For best results, we recommend not using lowest-cost wireless network cards. For more information, contact IT Services.
Connection instructions are also available at https://update.thomas.edu.
Residence Hall Room Telephone
On campus VoIP Shoretel telephones with direct inward dialing, extension dialing, caller ID, voice mail, and free local and 800 number calling are available in all res. hall rooms upon request for $75 per semester. Time Warner, Verizon Wireless, U.S. Cellular, AT&T, and T-Mobile telephone connections are also available in all residence hall rooms. Sprint's network is not available in Waterville.
Residence Hall Room Cable TV
Cable television connections are provided in all residence hall rooms. This cable service has over 55 channels including; NBC, ABC, CBS, FOX, PBS, SCIFI, TBS, Prevue, USA, ESPN, A&E, Discovery, MTV, VH-1, TNN, CNN, Headline News, TBN, The Weather Channel, QVC, TNT, CSPAN, CNBC, Lifetime, Family Channel, Nickelodeon, Home Shopping, and Great American Country. Other channels are also available from on-campus sources including the Thomas College Student Events Channel. For the channel lineup, go to http://www.timewarnercable.com/ and enter 04901 for your zip code.
This service is provided as part of resident student's residential technology fee. Items needed are a standard cable television coax cable and either a television or a CATV-in port on your computer.
Additional cables services (Digital TV, HBO, Disney, Pay-Per-View, etc.) are not currently available. Time Warner hopes to change this in the near future. For a status update, please contact Ethan Bloomfield (ethan.bloomfield@twcable.com or 207-615-8459).
