Using ShoreTel Soft Phone
To use your Windows desktop/laptop as a phone, you must have a ShoreTel soft phone license assigned to your extension. (See Chris Rhoda, cost is about $95)
To use, start ShoreTel Communicator
Server Name: T15
Enter your Windows or Voice Mail username and password
Go to the Circle, Extension Assignment, Select Soft Phone (instead of Primary Phone)
To place outgoing calls: Choose Dail, Enter the number to dail, then click on Make Call.
Also see, the ShoreTel Communicator User Manual.