Faxes may be sent out from our front desk for a nominal fee.
Wireless (802.11a/b/g/n) and wired network connections are available in all residence hall rooms with speeds up to 155Mbps. Wired connection speeds up to 1Gbps to the campus fiber optic network (1-to-10 Gbps) and up to 300Mbs speeds to the Internet and Internet2. 5Ghz wireless connections are strongly recommended over 2.4Ghz connections since 2.4Ghz interference is common in res. halls causing inconsistent wireless signals.
All rooms have wired network connections as part of the student residential technology fee. A one-time purchase of a network (CAT 5e or higher) cable may be needed for wired connections.
Connection instructions are also available at https://update.thomas.edu.
On campus VoIP ShoreTel telephones with direct inward dialing, extension dialing, caller ID, voice mail, and free local and 800 number calling are available in all res. hall rooms upon request for $75 per semester. Verizon Wireless, U.S. Cellular, AT&T, and T-Mobile telephone connections are also available in all residence hall rooms. Sprint’s network is not available in Waterville.
Office Anywhere is a feature of the ShoreTel system that allows a user to quickly and easily re-assign his or her extension to any telephone on the system or off the system. The user’s communications profile is reassigned to that telephone, and calls placed to the user will be routed to that telephone, while calls placed from that telephone will reflect proper caller ID information.
To set up your home telephone to be used as your extension when placing and receiving calls:
For incoming calls: also go to Options, Configure Call Handling and set Edit Destination to 4 or more rings. 3 is too low to give you time to answer off-campus).
For outgoing calls: Choose Dial, Enter the number to dial, then click on Make Call. It grabs a line from the ShoreTel phone system and rings the telephone at your location. You pick it up and you have the call.
Also see, the ShoreTel Communicator User Guide.
To use your Windows desktop/laptop as a phone, you must have a ShoreTel soft phone license assigned to your extension. (See Chris Rhoda, cost is about $95)
To place outgoing calls: Choose Dail, Enter the number to dail, then click on Make Call.
Also see, the ShoreTel Communicator User Manual.
This feature allows you to specify a 10 digit off-campus number that rings anytime your ShoreTel phone rings. When you answer either the ShoreTel phone or your additional phone, the other phone stops ringing.
To enable this capability:
If you want to screen blocked caller ID incoming calls on our phone system, please do the following:
Calls coming into your phone that are Out of Area, Unknown or Private will now go directly to voice-mail.