Information Services

Information Services at Thomas is made up of two departments; Library Services and IT Services.  Responding to the increasing complexity of information and technology service requests, these two departments provide a “one stop shop” for all academic requests.  Our Service Desk staff (combining reference desk, media services, and help desk) attempt to answer all general student and faculty questions.  Our full-time Library Services and IT Services staffs handle specialized requests.  Library Services staff focus on all academic areas and request IT Services staff assistance for more technical items.  In addition to providing academic area technical support, IT Services staff focus on infrastructure, administrative, and student experience areas.

HR-Information-Services

 

VP-IT-Chris-Rhoda
Chris Rhoda
Vice President for Information
Services and CIO

Dir-IT-Lance-Bates
Lance Bates
Director of IT
Services

Dir-IT-Lisa-Auriemma
Lisa Auriemma
Director of Library Services


Jeff Ferguson
Academic Support and
Service Desk Manager

LibAsstRef
David Smith
Assistant Librarian
Reference and Circulation

sugdend
David Sugden
IT Support Technician II

 

masseyb
Ben Massey
IT Support Technician I

 

watsons
Shelby Watson
IT Support Technician I –
2nd Shift


TBD
Programmer


James St. Germain
Hardware/
Software Support


Justin Lopez
Hardware/
Software Support


TBD
Office Assistant

 


Jacob Williams
Library Services
Assistant


Theresa Jacobs
Library Services
Assistant

 

Service Desk Staff


Meghan Raymond

Cameron Gardner

Taylan Thomas

Kasey Mello

David Grenon
Matt Tarr
Matt Tarr

Wade Mason

Chris Cassette
Luci Charest
Luci Charest

Megan Cousins

Will Porter
Zachary Ebner
Zachary Ebner
Oliver Newbury
Oliver Newbury

TBD

TBD