Information Services

Information Services at Thomas is made up of two departments; Library Services and IT Services.  Responding to the increasing complexity of information and technology service requests, these two departments provide a “one stop shop” for all academic requests.  Our Service Desk staff (combining reference desk, media services, and help desk) attempt to answer all general student and faculty questions.  Our full-time Library Services and IT Services staffs handle specialized requests.  Library Services staff focus on all academic areas and request IT Services staff assistance for more technical items.  In addition to providing academic area technical support, IT Services staff focus on infrastructure, administrative, and student experience areas.

HR-Information-Services

 

VP-IT-Chris-Rhoda
Chris Rhoda
Vice President for Information
Services and CIO

Dir-IT-Lance-Bates
Lance Bates
Assistant Director of IT
Services

Dir-IT-Lisa-Auriemma
Lisa Auriemma
Director of Library Services

Dir-IT-Matthew-Davis
Matthew Davis
Assistant Librarian
Reference and Circulation

Dir-IT-David-Sugden
David Sugden
IT Support Technician II

Dir-IT-Jeff
Jeff Ferguson
IT Support Technician II


Ben Massey
IT Support Technician I

iskruppl
Louis Krupp
Hardware/
Software Support


James St. Germain
Hardware/
Software Support


Hannah Duncan
Office Assistant –
IT Services


Shelby Watson
Office Assistant –
Energy


Jacob Williams
Library Services
Assistant


Theresa Jacobs
Reference Librarian
Assistant

Service Desk Staff


Chase Brewer

Luci Charest

Taylan Thomas

Vanessa Harrison

Kyle Jordan

Kenneth Kozlowski

Ben Lemieux

Wade Mason

Domonic Pacelli

Leucio Pacelli

Meghan Raymond

Chris Cassette

Will Porter