In her six years at Thomas College, Rebecca Kane has made her mark on Thomas College. From her position as the face of Thomas in the Welcome Center, to the front desk of the Admissions Office as Visit Coordinator, Rebecca makes students, faculty, staff, prospective students – and really, anyone who walks by her – feel welcome and important.
This September, Rebecca is recognized as the Terrier STAR recipient for her exceptional customer service, positive attitude, compassion and loyalty.
Colleagues have described her as always eager to help and with an attitude of loyalty and dedication to Thomas College.
“Rebecca is one of the most kind and compassionate people I have ever met. She never fails to put a smile on people’s faces and always goes above and beyond to help others,” said one colleague. “Whether it is a student, employee or visitor of the college, Rebecca always works hard to take care of others. She makes visitors feel welcome, she makes employees happy to be at work, and she makes students feel like they are at a home away from home.”
Another colleague said she is the type of individual that every business would wish to have at its front door welcoming its customers.
“From providing ‘step-by-step’ directions to a visiting family that was just entering Sheridan Drive via her cell phone, to assisting international students making a shipment home, to greeting everyone she comes across with a warm smile and hello, Rebecca epitomizes the definition of Customer Service,” they said.
“Despite any personal issues that Rebecca may experience, one would never know it. I always walk away from her feeling better.”
Another described her as “a problem solver, genuinely interested in each person’s world, and despite her own health issues is always upbeat, smiling, and the most positive person I know.”